Shipping Policy

At SnuggleSoul™, we’re committed to delivering comfort, wherever you are.

🛠️ Processing Time (Pre-Sale Orders)

All SnuggleSoul™ orders placed during our pre-sale period are made to order. This means your plush companion will be manufactured once pre-orders close.

🕒 Estimated Dispatch Time:
Pre-sale orders will be shipped within 45–60 days from the date of purchase.

You’ll receive a tracking number via email as soon as your order ships.

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🚚 Shipping Times (After Dispatch)

-🇺🇸 USA: 5–10 business days

-🇬🇧 UK: 7–12 business days

-🌍 Other Countries: 10–15 business days (location-dependent)

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📦 Shipping Fees

✅ Free Shipping on all pre-sale orders!
(Standard shipping fees will apply post-launch.)

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🧳 Packaging & Fulfillment

Each SnuggleSoul™ plush is:

-Shipped in our custom branded box

-Fulfilled via our trusted 3PL partner

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📋 Tracking & Support

Tracking details will be emailed to you.
Please allow 24–48 hours for the tracking link to activate.

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🧾 Customs & Duties

Import duties/taxes (if any) are the responsibility of the customer.
These charges are not included in our product or shipping prices.

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⏳ Delays & Lost Packages

In rare cases, courier or customs delays may occur.
If your tracking hasn’t updated for 14 days, contact us and we’ll assist you promptly.

📩 Email: support@snugglesoul.com