Terms & Conditions

Welcome to SnuggleSoul™ — the cozy little corner of comfort you can hold.

🛍 Orders

All orders placed through our website are subject to availability and confirmation. You’ll receive an order confirmation email after successful purchase.

Pre-Sale Orders:
Orders placed during the pre-sale phase will be shipped within 45–60 days from the date of purchase. By placing a pre-sale order, you acknowledge and accept this delivery timeline.

💳 Pricing

All prices are listed in USD unless stated otherwise. We reserve the right to change prices at any time.

🚚 Shipping

We currently offer free shipping during our pre-sale phase. Please ensure your address is correct — we are not responsible for delays or losses due to incorrect shipping details.

🔄 Returns & Refunds

Due to the personalized nature of our product and limited pre-sale quantity, we do not offer returns. However, if your item is defective or damaged, please contact us within 7 days of receiving it and we’ll make it right.

🔐 Privacy

Your personal information is protected. See our Privacy Policy for full details.

🧾 Legal

SnuggleSoul™ is a trademark of SnuggleSoul (Pty) Ltd. All content on this site, including product design, is protected by copyright.

📬 Contact

Need help? Reach out at:
📩 support@snugglesoul.com